Wednesday 11 June 2014

TYPES OF NON VERBAL COMMUNICATION

There are different types of Nonverbal signals and cues to communicate with others.


·       Postures – people views are influenced by the way we sit, walk or hold our head. There are different types of postures and including legs spread, arm crossing, towering shoulder forward and slouching. It helps to determine other person involvement or attention in communication process. People often change their posture according to the situation
·     Facial expressions – human face has lot of expressions. They reveal person true feelings in particular situation. Facial expressions are used to convey happiness, sadness, anger, disgust, surprise, desire, excitement confusion and fear.

·    Gestures – A gesture is a particular body movement that strengthens a verbal message or passes a thought or feeling. Gestures permit people to convey mixture of sentiments and contemplations. Gestures help to clarify and dramatize your ideas. It also helps to stimulate audience participation. Meaning of gestures is different among different cultures across world
·     Eye contact – eye contact is one of the most important type of non-verbal communication. The way one person look at another person communicates many things, which includes attraction, affection, hostility and interest. Eye contact is also important in keeping up the stream of discussion. for instance it is normal for two strangers strolling towards each other to make an eye contact, smile and even say "Hi".

REFRENCE LIST-
http://www.helpguide.org/mental/eq6_nonverbal_communication.htm



Thursday 5 June 2014

INTRODUCTION OF USING NON VERBAL SKILSS

Good communication is the foundation of successful relationships. Nonverbal skills consist of all the messages other than the words. When we communicate with people we receive and give wordless signals which are known as nonverbal communication. It includes tone of voice, body postures, facial expressions, pauses and eye contact. The ability to understand nonverbal skills helps you to live easily in diverse cultural environment. It helps in building better relations at workplace. The five roles that nonverbal communication cues can play are Repetition (repeating the message), Contradiction (contradict a message), Substitution (substitute for verbal message), Complementing (complement a verbal message) and Accenting (underline a verbal message).


The way you tune in, look, move and respond tells the other individual about your personality. When your nonverbal signals match up with the words you're saying they increase clarity, rapport and trust. When they don't they generate confusion, mistrust and tension. When a person gives speech it also has nonverbal elements such as pitch, volume, voice quality, rate, speaking style, rhythm and stress. Nonverbal skills include the process of encoding and decoding. Nonverbal communication can never be fake. As more you will pretend to fit in the situation, it will make you unnatural. This is because you can't control all the signals you are sending to another person.

REFERENCE LIST